At Colorado PACE, building trust with participants and families begins with delivering on the promises made during enrollment.
Results from the program’s first Annual Participant Satisfaction Survey show that 88% of participants reported that Colorado PACE met the expectations set when they enrolled in the program.
Enrollment is often the first step in a participant’s journey with Colorado PACE. During this process, participants learn how the program’s interdisciplinary care team will support their health needs, independence, and quality of life.
The strong survey results indicate that Colorado PACE is successfully translating those commitments into real-world care and services.
The PACE model brings together physicians, nurses, therapists, social workers, and other specialists to coordinate comprehensive care for older adults who wish to remain living in their communities. By working closely with participants and their families, the care team ensures services align with the goals and expectations established at enrollment.
For participants, meeting expectations means more than simply receiving services—it means feeling confident that the program understands their needs and follows through on its commitments.
As Colorado PACE continues to grow, participant feedback will remain a key part of ensuring the program delivers high-quality, person-centered care that participants can trust.